PURPOSE Phone scams use pressure and impersonation to get information, money, or remote access. COMMON CLAIMS Scammers may pretend to be IT support, banks, vendors, government agencies, delivery companies, or executives. RED FLAGS Requests for passwords, MFA codes, remote access, payment, gift cards, or secrecy are suspicious. WHAT TO DO Hang up and contact the organization through a known trusted number. BEST PRACTICE Never let an unexpected caller rush you into action.