boxorandyos

Client support portal

How to report a lost or stolen device

PURPOSE Fast reporting helps protect accounts, data, and systems when a device is lost or stolen. REPORT IMMEDIATELY Contact support, security, or your approved incident channel as soon as possible. INCLUDE Device type, serial number if known, last known location, time of loss, whether it was locked, and what data or accounts may be accessible. DO NOT WAIT A lost device is a security issue, not just an inconvenience. AFTER REPORTING Follow instructions for password changes, remote wipe, replacement, or recovery.

← Back to knowledge base