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How to respond to unexpected MFA prompts

PURPOSE Unexpected multifactor prompts may indicate someone else knows your password. WHAT TO DO Deny the request if you did not initiate the login. DO NOT APPROVE Never approve a login prompt just to make the notification stop. NEXT STEPS Change your password immediately and report the incident. BEST PRACTICE Repeated MFA prompts can be an attack tactic, not just a technical glitch.

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