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How to describe an error message

PURPOSE Error messages often contain clues that help identify the cause of a problem. COPY EXACTLY Copy the full error text when possible, including codes, timestamps, and reference IDs. SCREENSHOT If copying is not possible, take a clear screenshot. ADD CONTEXT Explain what you clicked or entered before the error appeared. BEST PRACTICE Do not paraphrase errors if you can avoid it. One small code can make a big difference.

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