How to verify payment requests
PURPOSE
Verifying payment requests prevents fraud and mistaken payments.
WHEN TO VERIFY
Verify new vendors, changed bank details, urgent payments, unusual amounts, and requests that bypass normal approval.
HOW TO VERIFY
Use a known phone number, vendor master record, contract contact, or approved payment workflow. Do not rely on contact details inside the request.
DOCUMENT
Record who verified the request, when, and how.
BEST PRACTICE
Payment verification is cheaper than fraud cleanup.