boxorandyos

Client support portal

How to report a lighting issue

PURPOSE Lighting issues can affect safety, visibility, and comfort. WHAT TO REPORT Report burned-out bulbs, flickering lights, dark hallways, broken switches, emergency lighting issues, or overly bright areas. WHAT TO INCLUDE Provide exact location, fixture description, when it started, and whether the area is unsafe. SAFETY Avoid areas with poor lighting if visibility creates risk. BEST PRACTICE Attach a photo when location is hard to describe.

← Back to knowledge base