boxorandyos

Client support portal

How to suggest an article update

PURPOSE Article updates keep documentation accurate and useful. WHEN TO SUGGEST Suggest an update when instructions are wrong, screenshots are outdated, links are broken, ownership changed, or a better explanation is needed. WHAT TO INCLUDE Include the article title, section needing change, current problem, suggested wording, and any supporting context. BE SPECIFIC Do not just say 'this is wrong.' Explain what changed and what the article should say. BEST PRACTICE Small fixes are worth submitting because small errors create large ticket piles.

← Back to knowledge base