How to assign an article owner
PURPOSE
Article owners keep documentation accurate and accountable.
WHO SHOULD OWN IT
Choose someone close to the process, system, policy, or department covered by the article.
OWNER RESPONSIBILITIES
Review accuracy, approve updates, respond to feedback, and retire outdated content.
BACKUP OWNER
Assign a backup for critical articles so updates do not depend on one person.
BEST PRACTICE
Ownership should be named, not implied.