How to retire outdated documentation
PURPOSE
Retiring outdated documentation prevents users from following old or incorrect instructions.
WHEN TO RETIRE
Retire articles for discontinued systems, replaced processes, duplicate content, obsolete forms, or unsupported workflows.
BEFORE RETIRING
Confirm there is no active need and link to replacement content when available.
ARCHIVE
Keep an archive if historical reference is required.
BEST PRACTICE
Do not leave outdated articles published just because nobody wants to make the decision.