How to troubleshoot Teams audio issues
PURPOSE
How to troubleshoot microphone, speaker, and headset problems in Teams.
GENERAL STEPS
Open Microsoft Teams and go to the chat, calendar, team, channel, meeting, or settings area related to the task.
VERIFY RESULTS
Confirm that the meeting, message, file, channel, status, or setting works as expected before relying on it.
TROUBLESHOOTING
If Teams behaves unexpectedly, restart the app, check your internet connection, confirm you are signed in with the correct account, and test in the browser if needed.
BEST PRACTICE
Use clear meeting titles, organized channels, and appropriate notifications so Teams helps work happen instead of becoming a second inbox with sound effects.