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How to troubleshoot Teams audio issues

PURPOSE How to troubleshoot microphone, speaker, and headset problems in Teams. GENERAL STEPS Open Microsoft Teams and go to the chat, calendar, team, channel, meeting, or settings area related to the task. VERIFY RESULTS Confirm that the meeting, message, file, channel, status, or setting works as expected before relying on it. TROUBLESHOOTING If Teams behaves unexpectedly, restart the app, check your internet connection, confirm you are signed in with the correct account, and test in the browser if needed. BEST PRACTICE Use clear meeting titles, organized channels, and appropriate notifications so Teams helps work happen instead of becoming a second inbox with sound effects.

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