PURPOSE How to reset a Microsoft 365 account password through the approved sign-in or recovery process. GENERAL STEPS Open the Microsoft 365 portal, desktop app, OneDrive, or SharePoint location related to the task and sign in with the correct work or school account. VERIFY RESULTS Confirm that the app, file, license, sync status, permission, or restored item appears as expected before closing the task. TROUBLESHOOTING If Microsoft 365 behaves unexpectedly, check internet connectivity, confirm the correct account is signed in, restart the app or browser, and test in a private browser window if needed. BEST PRACTICE Use approved storage locations, review sharing permissions carefully, and avoid saving business files only on a local device.