How to update your operating system
PURPOSE
How to check for and install operating system updates.
GENERAL STEPS
Open the device settings, system information, software center, update menu, task manager, activity monitor, or endpoint management tool related to the task.
VERIFY RESULTS
Confirm the device status, software state, update state, storage level, serial number, or performance information before closing the task.
TROUBLESHOOTING
If the device continues to behave unexpectedly, restart it, note the device name, operating system, error messages, recent changes, and whether the issue affects other users or devices.
BEST PRACTICE
Do not remove security tools, management agents, or required business software unless support instructs you. That is how a small fix turns into a compliance campfire.