How to troubleshoot webcam issues in Windows
PURPOSE
How to troubleshoot camera access and video issues.
GENERAL STEPS
Open Windows Settings, Control Panel, Task Manager, File Explorer, Device Manager, or the relevant Windows tool for the task.
VERIFY RESULTS
Confirm the setting, device, application, printer, network connection, or system information is correct before closing the task.
TROUBLESHOOTING
If Windows behaves unexpectedly, save your work, restart the computer, note any error messages, and check whether the issue affects one app or the entire device.
BEST PRACTICE
Avoid changing advanced Windows settings unless you understand the impact or support has instructed you. Windows gives you many knobs; not all knobs want to be touched.