WHO THIS IS FOR Anyone who receives email and wants to decide whether a message is unwanted, suspicious, or unsafe. WHAT TO LOOK FOR Spam often includes unexpected promotions, vague greetings, poor formatting, misleading sender names, suspicious links, attachments you did not request, or pressure to act quickly. WHAT TO DO Do not click links, open attachments, or reply until you verify the sender. Check the sender address carefully, hover over links to preview the destination, and compare the message with legitimate communication you have received before. SAFE NEXT STEPS Mark obvious junk as spam using your mail app. If the message asks for passwords, payment, gift cards, personal information, or urgent action, treat it as suspicious and report it through your normal support or security channel. REMEMBER Real organizations rarely pressure you to act immediately through a vague email. When the message feels wrong, slow down.