How to search for old emails
GOAL
Find previous conversations, approvals, files, and decisions faster.
SEARCH BASICS
Start with sender, recipient, subject words, dates, attachment names, project names, invoice numbers, or exact phrases.
NARROW RESULTS
Filter by date range, folder, attachment, unread status, or sender. Search for unique words instead of common terms.
COMMON PLACES TO CHECK
Inbox, archive, sent items, deleted items, junk, shared mailboxes, and conversation history.
GOOD HABIT
Use clear subjects and avoid mixing unrelated topics in the same thread so future search works better.