How to avoid sending sensitive information to the wrong person
RISK
Accidental disclosure often happens because of autocomplete, reply-all, old threads, or similar names.
BEFORE SENDING
Check every recipient, especially external addresses and distribution lists. Confirm attachments and links match the intended audience.
FOR SENSITIVE CONTENT
Pause before sending. Use secure sharing, limit access to specific recipients, and avoid copying sensitive data directly into the email body.
COMMON MISTAKES
Using reply-all unnecessarily, forwarding long threads without reviewing history, and trusting autocomplete too quickly.
IF YOU MAKE A MISTAKE
Report it immediately. Fast reporting may allow access to be removed or the message to be contained.