How to write an out-of-office message
PURPOSE
An out-of-office message tells senders when you are unavailable and what to do next.
INCLUDE
The dates you are away, whether you will monitor email, who to contact for urgent matters, and when the sender can expect a response.
KEEP IT SAFE
Avoid giving unnecessary personal details, travel plans, or internal-only information to external senders.
EXAMPLE
Thank you for your message. I am out of the office until [date] and will respond after I return. For urgent matters, please contact [name or team contact].
BEST PRACTICE
Use a shorter external version if your email system supports separate internal and external replies.