PURPOSE PDF forms are used to collect information in a consistent format. STEPS Open the PDF in a compatible viewer, complete each required field, save a copy, and review the completed form before sending. IF FIELDS DO NOT WORK Try a different PDF viewer or download the file instead of completing it in a browser. BEST PRACTICES Use clear text, avoid abbreviations unless requested, and do not leave required fields blank. CHECK Make sure your saved copy still contains the entered information before submitting.