boxorandyos

Client support portal

How to redact sensitive information from a document

PURPOSE Redaction permanently removes sensitive information before sharing. IMPORTANT Do not redact by highlighting text black or placing a shape over it. Hidden text may still be recoverable. STEPS Use an approved redaction tool, mark the content to remove, apply the redaction, and save a new copy. CHECK Search the final file for redacted names, numbers, or phrases to confirm they were removed. COMMON ITEMS TO REDACT Passwords, account numbers, personal identifiers, financial data, health information, customer data, and confidential notes.

← Back to knowledge base