PURPOSE A standard operating procedure explains how to perform a repeatable process the same way every time. INCLUDE Purpose, scope, owner, prerequisites, steps, roles, exceptions, escalation path, related documents, and review date. WRITE STEPS CLEARLY Use numbered instructions, screenshots when helpful, and plain language. VALIDATE Have someone who did not write the procedure follow it. If they get stuck, improve the document. MAINTENANCE Assign an owner and review schedule so the procedure does not become fossilized nonsense.