PURPOSE Action items turn meeting discussion into accountable work. A GOOD ACTION ITEM HAS A clear task, one owner, a due date, and enough context to complete it. AVOID Avoid assigning tasks to a group without a single owner. 'Everyone' usually means 'nobody with excellent branding.' TRACKING Record action items in meeting notes, a task tracker, or the agreed work system. FOLLOW-UP Review open action items at the next related meeting or checkpoint.