PURPOSE Checking internet connectivity helps determine whether an issue is local, network-related, or application-specific. STEPS Look for the Wi-Fi or network icon, open a browser, and try loading more than one trusted website. CHECK If one website fails but others work, the issue may be with that site. If no websites work, check Wi-Fi, cable, airplane mode, or network settings. TRY Disconnect and reconnect to the network, restart the browser, or restart the computer. WHEN TO ASK FOR HELP Open a support request if multiple sites fail and basic reconnect steps do not help.