How to troubleshoot a slow computer
PURPOSE
Slow performance can come from low storage, too many apps, updates, browser tabs, malware, or hardware limits.
BASIC CHECKS
Restart the computer, close unused applications, reduce browser tabs, check storage space, and install pending updates.
LOOK FOR PATTERNS
Note whether slowness happens after startup, during specific apps, on certain websites, or when connected to accessories.
DO NOT INSTALL RANDOM CLEANERS
Many cleanup tools are unnecessary or unsafe.
WHEN TO ASK FOR HELP
Open a ticket if slowness continues after basic checks.