boxorandyos

Client support portal

How to recover a deleted shared file

PURPOSE Deleted shared files may still be recoverable depending on retention settings. WHERE TO CHECK Look in recycle bins, trash folders, deleted items, or version history. ACT QUICKLY Some deleted files are permanently removed after a retention period. INCLUDE DETAILS When requesting help, provide the file name, approximate deletion date, owner, and location. BEST PRACTICE Use shared storage instead of local-only storage for important collaborative work.

← Back to knowledge base