Knowledge base
Search everything at once, or narrow down by the same departments and categories you use when opening a ticket.
Browse step-by-step
Under Browse by topic, use Organization → Department → Category → Type → System to jump to any level—or open the full browser.
Open topic browserRecently updated
- How to navigate the Sophos Central dashboard
- How to search for a device in Sophos Central
- How to view device details in Sophos Central
- How to check Sophos endpoint agent status
- How to review Sophos Central alerts
- How to triage a Sophos Central alert
- How to acknowledge a Sophos Central alert
- How to add notes to a Sophos Central alert
- How to link a Sophos Central alert to a support ticket
- How to review malware detections in Sophos Central
- How to review potentially unwanted application detections in Sophos Central
- How to review web control events in Sophos Central
- How to review peripheral control events in Sophos Central
- How to review device control events in Sophos Central
- How to isolate a device in Sophos Central
- How to remove device isolation in Sophos Central
- How to coordinate endpoint isolation with support in Sophos Central
- How to request a Sophos Central exclusion
- How to document a Sophos Central exclusion request
- How to review Sophos policy assignment